We encourage you to educate yourself before making a purchase. However, if an item purchased from us has not been used and is returned to us within 30 days in a re-sellable condition, we will refund the full purchase price, minus all shipping and international costs. CoffeeXperts reserves the right to charge up to a 25% restocking fee, + shipping, on any return. By purchasing from CoffeeXperts and/or viewing these pages you accepts and agree to these terms.